COVID-19 Response

During these uncertain times we are still committed to helping our clients. We have made the shift to work remotely following the government guidelines.


If you need to get in contact with us, send us documents, make a payment please call/email the respective advisor or staff member. If you need to post us something, please send to office address as usual as we are regularly retrieving the post. 


Call us – 0208 211 9000

Email us –


Index House
13 Gateway Mews, Ring Way
London N11 2UT


0208 211 9000

If you wish to register a complaint, please write to Compliance Officer - Emmanouel Kontis, Index Financial Services Ltd, Index House, 13 Gateway Mews, Ring Way, London, N11 2UT or telephone 0208 211 9000.   


A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4 567

Index Financial Services Ltd is authorised and regulated by the Financial Conduct Authority. Financial Services Register No: 222570

Index Financial Services Ltd Registered Address: Index House, 13 Gateway Mews, Ring Way, London, N11 2UT. Registered in England & Wales, No. 03363388.

©2020 by Index Financial Services Ltd.